Refund policy

REFUND POLICY

We offer free returns within 30 days or purchase. Once the request for return is approve, we will provide you with a free UPS Prepaid label. You will print the label, attach it to any box/package and return the items.

 

Because items are made to order, refunds are only given if the items you receive are damage or defective. If there is a problem with your order, please contact us immediately at info@tautrendytees.com.

Our policy lasts 30 days. If 30 days have gone by since your purchase has been shipped, unfortunately we can’t offer you a refund or exchange.

To be eligible for a refund, products must be returned unworn, unwashed, in their original condition and with all tags attached. It must also be in the original packaging with a copy of the receipt.

We reserve the right to refuse returns that shows signs of wear or do not meet the above criteria.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Items bought with a discount code and sale items are non-refundable.

Please note, if you received free shipping on your order and the return causes your order to fall below the qualifying amount for free shipping, the normal shipping cost will be deducted from the refund. 

Please make sure to ship with a carrier that provides tracking. We are not liable for return packages that are lost in transit. Your local Post Office should be able to provide this service for a nominal cost.

Please contact us at info@tautrendytees.com with any questions or concerns.

 

RETURN/EXCHANGE POLICY

If you received a defective or damage item, we will be happy replace it. Defective items include: wrong design, misprinted shirt, ripped apparel, apparel damaged in transit, etc. Faulty items will be exchanged for the same type of product in the same size. Please contact us immediately at info@tautrendytees.com.

To be eligible for a return, products must be returned unworn, unwashed, in their original condition and with all tags attached. It must also be in the original packaging with a copy of the receipt. Please email us at info@tautrendytees.com for authorization to return product.

We reserve the right to refuse returns that shows signs of wear or do not meet the above criteria.

We accept returns of U.S. orders within 30 days of the date the order was shipped.

Since we print every product when it is ordered we CANNOT PROCESS SIZE EXCHANGES. Please be sure to check our sizing chart prior to ordering 

Items bought with a discount code and sale items are non-refundable.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Shipping costs are non-refundable.

Please note, if you received free shipping on your order and the return causes your order to fall below the qualifying amount for free shipping, the normal shipping cost will be deducted from the refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please make sure to ship with a carrier that provides tracking. We are not liable for return packages that are lost in transit. Your local Post Office should be able to provide this service for a nominal cost.

Please contact us at info@tautrendytees.com with any questions.